Sample Business letter format for Apology
We apologise for our delay in delivering the goods that you have ordered.
We tried our best to deliver you the goods on time. But due to bad weather conditions and due to continuous government holidays we are unavailable in moving the goods.
So we kindly request you to co-operate with us for better deliver time. Also your destination is little bit difficult to identify since we are new to that district. Anyhow your product will be handover to your within 3 days. Once again we apologise.
Thank you for your invaluable support,
Addressee name and signature