sample apology letter to customer for faulty product
Dear sir/ madam,
Subject: requesting to accept my apology for faulty product – regarding.
This is the letter to convey my apology for faulty product that has been wrongly delivered instead of delivering the good piece. First of all I should regret for my behaviour and I regret for it in a very precise manner. Actually you have ordered for the 1st class tiles which have to be delivered at the right time. But instead of placing 1st quality tiles the employers placed 2ndquality pieces. Because of that there has been a problem in the delivered tiles. We feel sorry for our inconvenience and since we don’t have any other go to handle this we are pushed to do this. But we are sure this would be the last time this happens. We swear from the next time this will not be the case and we request some grace period to get it ready.
Points to remember:apology letter to customer for faulty product
Regret for your behaviour.
Promise that this will not happen again.
Request to accept your apology.