Sample apology letter for poor customer service
Dear sir/ madam,
Subject: requesting to accept my apology for poor customer service – regarding.
This is the letter to convey my apology for poor customer service in our hotel we have served you when you came to enjoy your weekend. First of all I should regret for my behaviour and I regret for it in a very precise manner. On that day when you come here to enjoy your weekend there was a problem with our hotel that the income tax raid has been came at that time. Because of that we could not concentrate on any other things like maintaining and servicing to the guests. We are now here to ask for apologise and to revoke all the things that we have done. We also personally request you to condone our behaviour only for this time and from next time onwards we will not be with this.
Points to remember:apology letter for poor customer service
Regret for your behaviour.
Promise that this will not happen again.
Request to accept your apology.
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