Sample apology letter for overcharge
Dear sir/ madam,
Subject: requesting to accept my apology for overcharge – regarding.
This is the letter to convey my apology for overcharging the phone bill amount due to the problem in the billing software. First of all I should regret for my behaviour and I regret for it in a very precise manner. Due to the problem in the software all the phone bills that was printed 2 days before went in a wrong manner and many complaints came on that. We request you to stay patience till we send the correct bill. I know the thing I have done is not at all a simple or bearable one. I feel myself ashamed to ask sorry for my mistake. Because it caused a very big disaster by all the way means. I need a chance to prove myself. So I request you to apologise us.
Points to remember: Sample apology letter for overcharge
Regret for your behaviour.
Promise that this will not happen again.
Request to accept your apology.